Category Archives: Claims

EQC updates

EQC have updated some of the information pages on their website. Click on the name to go to the page: News and updates Scorecard (latest statistics) Perhaps most important is EQC’s request that those with contents claims for which EQC … Continue reading

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Insurance and the Queensland floods

The final report of the Queensland Floods Commission of Inquiry was released on the 16th of March. At just over 650 pages it provides extensive cover of the events and consequences of last year’s floods. Significant insurance issues arose during the … Continue reading

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Putting stuff up from the floor

Like many others we have adopted a lateral free-range filing system over the floor in the living room and garage. While that is my preferred natural state, at some time much of it will need to go back to the shelves. … Continue reading

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EQC and depreciation on contents claims

The following experience is from yesterday’s Avonside Community Group newsletter. I live in Retreat Road and wanted to share my experience with EQC today over our February contents claim as a warning for others. We were sent the contents settlement … Continue reading

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Tower insurance – some not so good news

David Haywood, who lives in Avonside Drive towards the Medway footbridge, is in the Red Zone. Yesterday he rang Tower and they gave him some bad news – his house is not a write-off so Tower won’t give him a … Continue reading

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Lumley Insurance

As part of the insurance survey we are doing, it turns out there are a few Lumley Insurance clients among us. That is a company overlooked until now. Lumley have a website here, and a web page devoted to the … Continue reading

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AMI – earthquake claims information booklet

Over the last couple of weeks AMI has been sending policy holders a booklet detailing the handling of earthquake claims. If you are an AMI policy holder you should have received yours by now. A PDF version of the booklet … Continue reading

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State Insurance – work programme has recommenced

State Insurance have released updated information on their work programme, which has just been restarted. The areas of activity will be where there has been no land damage (it is EQC, not insurance companies, who have responsibility for land remediation), … Continue reading

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EQC – FAQ Update

EQC have made extensive changes to its FAQ, adding new areas of information, and supplemented or deleted existing material. There is too much change to be able to note it all here, however many of the highlights are listed below. … Continue reading

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Diana Clement: It pays to ensure you know your cover well (Insurance)

Diana Clement of the NZ Herald has written a very useful and insightful article on insurance cover, and the difficulties and pitfalls facing policy holders in Christchurch. The article is here.

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